Terms of Service
Last updated: 10 June 2026
These Terms of Service (“Terms”) govern your access to and use of the Creatorstaq analytics platform and website (the “Service”), operated by Nicolas Le Roux, trading as Creatorstaq (“Creatorstaq”, “we”, “us”). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service. If you accept these Terms on behalf of a company or other legal entity, you represent that you have authority to bind that entity.
1. The Service
Creatorstaq provides analytics and reporting tools for agencies and individuals who manage creator accounts on third-party platforms. The Service aggregates data from connected accounts and presents computed metrics. The Service is provided on a subscription basis as described at checkout.
2. Eligibility & accounts
You must be at least 18 years old and able to form a binding contract to use the Service. You are responsible for the accuracy of the information you provide, for maintaining the confidentiality of your login credentials, and for all activity under your account. Notify us promptly of any unauthorized use.
3. Connected accounts & authorization
The Service lets you connect third-party creator accounts so it can retrieve and analyze data on your behalf. By connecting an account, you represent and warrant that:
- You are the account holder, or you have obtained the account holder's authorization to connect the account and access its data;
- Your use of the Service complies with the terms of the underlying platform and all applicable laws; and
- You will maintain that authorization for as long as the account remains connected; and
- You have obtained any required consents from persons depicted in or otherwise identified by the data you connect and process through the Service.
You are solely responsible for ensuring you have the right to access and process the data you connect. Creatorstaq acts as a data processor on your instructions with respect to that data.
4. Acceptable use
You agree not to: (a) use the Service for any unlawful purpose; (b) access data you are not authorized to access; (c) attempt to reverse engineer, resell, or sublicense the Service except as permitted; (d) interfere with or disrupt the integrity or performance of the Service; or (e) use the Service to store or process the personal contact information of end-users (“fans”) in violation of applicable privacy law.
5. Fees, billing & cancellation
The Service is billed on a recurring per-seat subscription, where a “seat” corresponds to one connected account, at the rates shown on our pricing page. Payments are processed by our payment provider (Stripe). Fees are billed in advance and are non-refundable except as required by law. You may cancel at any time; cancellation takes effect at the end of the current billing period. We may change pricing prospectively with notice.
If you believe you were charged in error, contact us at contact@creatorstaq.com within 14 days of the charge. If you are a consumer resident in the EEA or UK, you may have a 14-day right of withdrawal for digital services; where you request immediate access and acknowledge that performance of the Service has begun, charges are non-refundable once access starts.
6. Your data & ownership
As between you and Creatorstaq, you retain all rights to the data you connect and the content you submit (“Your Data”). You grant us a limited license to host, process, and display Your Data solely to provide the Service. We do not sell Your Data. Our handling of personal data is described in our Privacy Policy.
7. Third-party services
The Service interoperates with third-party platforms and services that we do not control. We are not responsible for the availability, accuracy, or policies of those services, and your use of them is governed by their respective terms. Creatorstaq is not affiliated with, sponsored by, or endorsed by any such platform.
8. Intellectual property
The Service, including its software, design, and content (excluding Your Data), is owned by Creatorstaq and protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable right to use the Service during your subscription, subject to these Terms.
9. Disclaimers
The Service is provided “as is” and “as available” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that metrics will be error-free or that the Service will be uninterrupted. Analytics are provided for informational purposes and are not financial, legal, or tax advice.
10. Limitation of liability
To the maximum extent permitted by law, Creatorstaq will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits or revenue. Our aggregate liability arising out of or relating to the Service will not exceed the amounts you paid to us in the twelve (12) months preceding the claim.
11. Indemnification
You agree to indemnify and hold harmless Creatorstaq from any claims, damages, or expenses arising out of your use of the Service, Your Data, or your breach of these Terms, including any claim that you lacked authorization to connect an account or process its data, or that personal data was processed without a lawful basis or required consents.
12. Termination
We may suspend or terminate your access if you breach these Terms or use the Service in a way that risks harm to us, other users, or third parties. You may stop using the Service at any time. Provisions that by their nature should survive termination will survive.
13. Changes to these Terms
We may update these Terms from time to time. If we make material changes, we will provide notice through the Service or by email. Your continued use after the changes take effect constitutes acceptance.
14. Governing law & disputes
These Terms are governed by the laws of France, without regard to its conflict-of-laws rules. Before filing any action, the parties agree to attempt in good faith to resolve the dispute informally — the complaining party must contact the other in writing and allow 30 days for resolution. If unresolved, the competent courts of France will have exclusive jurisdiction. If you are a consumer resident in another EU member state, you may also bring proceedings in the courts of your country of residence and benefit from the mandatory consumer protection laws of that country.
15. Miscellaneous
Severability: If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force. Force majeure: We are not liable for delays or failures caused by events beyond our reasonable control. Assignment: You may not assign or transfer these Terms without our prior written consent; we may assign them without restriction. Entire agreement: These Terms and the Privacy Policy constitute the entire agreement between you and Creatorstaq regarding the Service and supersede all prior agreements.
16. Contact
Questions about these Terms? Reach us via our contact page or at contact@creatorstaq.com.